E-flite Shoestring 15e ARF - Manual (Page 28)

28 E-flite Shoestring 15e ARF Assembly Manual
Limited Warranty
WhAT ThIS WARRANTy COvERS
Horizon Hobby, Inc. (“Horizon”) warrants to the
original purchaser that the product purchased (the
“Product”) will be free from defects in materials and
workmanship at the date of purchase.
WhAT IS NOT COvERED
This warranty is not transferable and does not cover
(i) cosmetic damage, (ii) damage due to acts of God,
accident, misuse, abuse, negligence, commercial use,
or due to improper use, installation, operation or
maintenance, (iii) modification of or to any part of the
Product, (iv) attempted service by anyone other than
a Horizon Hobby authorized service center, or (v)
Products not purchased from an authorized Horizon
dealer.
OTHER THAN THE EXPRESS WARRANTY ABOVE,
HORIZON MAKES NO OTHER WARRANTY OR
REPRESENTATION, AND HEREBY DISCLAIMS ANY
AND ALL IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.
THE PURCHASER ACKNOWLEDGES THAT THEY
ALONE HAVE DETERMINED THAT THE PRODUCT
WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
pURChASER’S REMEDy
Horizon’s sole obligation and purchaser’s sole and
exclusive remedy shall be that Horizon will, at its
option, either (i) service, or (ii) replace, any Product
determined by Horizon to be defective. Horizon
reserves the right to inspect any and all Product(s)
involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof
of purchase is required for all warranty claims.
SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND
EXCLUSIVE REMEDY.
LIMITATION OF LIABILITy
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Further, in no event shall the
liability of Horizon exceed the individual price of the
Product on which liability is asserted. As Horizon
has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed
nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts all
resulting liability. If you as the purchaser or user are
not prepared to accept the liability associated with the
use of the Product, purchaser is advised to return the
Product immediately in new and unused condition to
the place of purchase.
LAW
These terms are governed by Illinois law (without
regard to conflict of law principals). This warranty
gives you specific legal rights, and you may also have
other rights which vary from state to state. Horizon
reserves the right to change or modify this warranty at
any time without notice.
Warranty Services
QUESTIONS, ASSISTANCE, AND SERvICES
Your local hobby store and/or place of purchase
cannot provide warranty support or service. Once
assembly, setup or use of the Product has been started,
you must contact Horizon directly. This will enable
Horizon to better answer your questions and service
you in the event that you may need any assistance.
For questions or assistance, please direct your
email to [email protected], or call
877.504.0233 toll free to speak to a Product Support
representative. You may also find information on our
website at www.horizonhobby.com.
INSpECTION OR SERvICES
If this Product needs to be inspected or serviced, please
use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a
Return Merchandise Authorization (RMA) number. Pack
the Product securely using a shipping carton. Please
note that original boxes may be included, but are not
designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise until it
arrives and is accepted at our facility. An Online Service
Request is available at http://www.horizonhobby.
com under the Support tab. If you do not have internet
access, please contact Horizon Product Support to obtain
a RMA number along with instructions for submitting
your product for service. When calling Horizon, you will
be asked to provide your complete name, street address,
email address and phone number where you can be
reached during business hours. When sending product
into Horizon, please include your RMA number, a list of
the included items, and a brief summary of the problem.
A copy of your original sales receipt must be included
for warranty consideration. Be sure your name, address,
and RMA number are clearly written on the outside of
the shipping carton.
Notice: Do not ship Lipo batteries to horizon. If you
have any issue with a Lipo battery, please contact
the appropriate horizon product Support office.