E-flite Stearman PT-17 15e ARF - Manual (Page 29)

WARRANTY INSPECTION AND REPAIRS
To receive warranty service, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your
Product will be repaired or replaced free of charge.
Repair or replacement decisions are at the sole
discretion of Horizon Hobby.
NON-WARRANTY REPAIRS
Should your repair not be covered by warranty the
repair will be completed and payment will be required
without notification or estimate of the expense unless the
expense exceeds 50% of the retail purchase cost. By
submitting the item for repair you are agreeing to
payment of the repair without notification. Repair
estimates are available upon request. You must include
this request with your repair. Non-warranty repair
estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Please
advise us of your preferred method of payment. Horizon
accepts money orders and cashiers checks, as well as
Visa, MasterCard, American Express, and Discover
cards. If you choose to pay by credit card, please
include your credit card number and expiration date.
Any repair left unpaid or unclaimed after 90 days will
be considered abandoned and will be disposed of
accordingly. Please note: non-warranty repair is only
available on electronics and model engines.
UUnniitteedd SSttaatteess::
Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or
repair should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 or e-mail us at
[email protected] with any questions
or concerns regarding this product or warranty.
UUnniitteedd KKiinnggddoom m::
Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Hobby UK
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Please call +44 (0) 1279 641 097 or e-mail us at
[email protected] with any questions or
concerns regarding this product or warranty.
Germany:
Electronics and engines requiring inspection or repair
should be shipped to the following address:
Horizon Technischer Service
Hamburger Strasse 10
25335 Elmshorn
Germany
Please call +49 4121 46199 66 or e-mail us at
[email protected] with any questions or concerns
regarding this product or warranty.
2 299 E-flite Stearman PT-17 15e ARF Assembly Manual