Damage limits, Safety precautions, Questions, assistance, and repairs – E-flite P-38/F-5E Lightning 400 ARF User Manual
Page 7: Inspection or repairs, Warranty inspection and repairs
E-flite P-38/F-5E Lightning Assembly Manual
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY
CONNECTED WITH THE PRODUCT, WHETHER SUCH CLAIM IS
BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT
LIABILITY. Further, in no event shall the liability of Horizon exceed
the individual price of the Product on which liability is asserted. As
Horizon has no control over use, setup, final assembly, modification
or misuse, no liability shall be assumed nor accepted for any
resulting damage or injury. By the act of use, setup or assembly, the
user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the
liability associated with the use of this Product, you are advised to
return this Product immediately in new and unused condition to the
place of purchase.
Law: These Terms are governed by Illinois law (without regard to
conflict of law principals).
Safety Precautions
This is a sophisticated hobby product and not a toy. It must be
operated with caution and common sense and requires some basic
mechanical ability. Failure to operate this Product in a safe and
responsible manner could result in injury or damage to the Product
or other property. This Product is not intended for use by children
without direct adult supervision. The Product manual contains
instructions for safety, operation and maintenance. It is essential to
read and follow all the instructions and warnings in the manual,
prior to assembly, setup or use, in order to operate correctly and
avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly. This
will enable Horizon to better answer your questions and service
you in the event that you may need any assistance. For questions
or assistance, please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233 toll free to speak to a
service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for
a Return Merchandise Authorization (RMA). Pack the Product
securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors
of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is
accepted at our facility. A Service Repair Request is available at
www.horizonhobby.com on the “Support” tab. If you do not have
internet access, please include a letter with your complete name,
street address, email address and phone number where you can
be reached during business days, your RMA number, a list of the
included items, method of payment for any non-warranty expenses
and a brief summary of the problem. Your original sales receipt
must also be included for warranty consideration. Be sure your
name, address, and RMA number are clearly written on the outside
of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be repaired or
replaced free of charge. Repair or replacement decisions are at the
sole discretion of Horizon Hobby.