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Troubleshooting – Watts PWRO5MAN User Manual

Page 11

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11

Troubleshooting

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CaUse

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Low/Slow production

Low water pressure

Crimps in tubing

Clogged pre-filters

Fouled membrane

Assure a minimum of 40psi incoming water pressure. Watts sells a booster pump

if home water pressure is low. Make sure water supply is turned on and Adapt-A-

Valve™ is all the way open.

Check tubing and straighten or replace as necessary.

Replace pre-filters.

Replace membrane and clean flow restrictor.

Milky colored water

Air in system

Air in the system is a normal occurrence with initial start up of the RO system. This

milky look will disappear during normal use within 1-2 weeks. If condition reoccurs

after filter change, drain tank 1 to 2 times.

Water constantly running unit

will not shut off

Low water pressure

Fouled membrane

High water pressure

High air pressure in tank

See #1 above.

Replace membrane.

Check incoming water pressure to make sure it does not exceed 100psi. A pressure

relief valve may be necessary. Empty storage tank of water. Set tank air pressure to

5psi. See previous page.

Noise from faucet or drain

Air gap faucet

Location of drain saddle

Higher capacity membrane

High water pressure

Inherent sound with air-gap faucets.

See diagram for proper location of drain saddle.

Normal with high-capacity membrane

Check incoming water pressure to make sure it does not exceed 100psi. A pressure

relief valve may be necessary.

Faucet leaks from

the air gap feature

Crimp or loop in drain line

Drain tube clogged/restricted

Straighten black

3

/

8

" drain tube. Cut off any excess tubing caused from dishwasher or

garbage disposal. Disconnect the

3

/

8

" black tube at the drain, clean the

3

/

8

" black tube

out with a wire, then reconnect.

Small amount of water in

storage tank

System just starting up

Low water pressure

Too much air in tank

Normally it takes 6-10 hours to fill tank. Note: Low pressure and/or temperature can

drastically reduce production rate.

See #1 Above

Add air if below 5psi and bleed if above 5psi. Check only when tank is empty of water.

See previous page.

Water leaks from the

filter housing

Not properly tightened.

Missing or kinked O-ring

Tighten the bowl.

Turn off the water supply. Release the pressure, remove bowl and replace the O-ring.

Make sure the O-ring is seated in the filter bowl properly before reinstalling the filter

bowl.