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6 troubleshooting, 1 problems and their solutions, Problems and their solutions – Metrohm 850 Professional IC Anion MSM-HC - Gradient User Manual

Page 102

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6.1 Problems and their solutions

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850 Professional IC Anion MSM-HC HP-Gradient

6 Troubleshooting

6.1

Problems and their solutions

Problem

Cause

Remedy

Marked drop in
pressure

Leak in the system.

Check all capillary connections and seal leaks,
if necessary (see Chapter 3.5, page 17).

Marked rise in pres-
sure

6.2821.120 inline filter
blocked.

Replace 6.2821.130 filter (see Chapter 5.6,
page 76)
.

MSM-HC – blocked.

Regenerate the MSM-HC (see Chapter
5.11.3.1, page 81)
.

Note: 6.2821.180 pump tubing connection
with filter must be used .

Guard column – blocked.

Replace guard column (see Chapter 3.19,
page 56)
.

Separation column –
blocked.

Regenerate separation column (see Chap-
ter 5.13.4, page 90)
.

Replace separation column (see "Connect-
ing and rinsing the separation column",
page 58)
.

Note: Samples should always be microfiltered
(see Chapter 5.7, page 78).

Injection valve – valve
blocked.

Have the valve cleaned (by Metrohm service
technicians).

Drift of the baseline

Thermal equilibrium not yet
attained.

Condition instrument with the column thermo-
stat (see Chapter 3.15, Page 44) switched on .

Leak in the system.

Check all capillary connections and seal leaks,
if necessary (see Chapter 3.5, page 17).

Eluent – Evaporation of the
organic solvent in the elu-
ent.

Check the eluent bottle attachment (see Figure
13, page 30)
.

Peak areas lower
than expected

Sample – Leak in the sam-
ple path.

Check the sample path.

Sample – Blockage in the
sample path.

Check the sample path.