Metrohm 889 IC Sample Center - Manual (Page 60)

9.2 Warranty (guarantee)
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889 IC Sample Center
Metrohm Ltd. is holder of the SQS certificate ISO 9001:2000 Quality man-
agement system for development, production and sales of instruments
and accessories for ion analysis.
Herisau, 10 Mai, 2009
D. Strohm
Vice President, Head of R&D
A. Dellenbach
Head of Quality Management
9.2 Warranty (guarantee)
Metrohm guarantees that the deliveries and services it provides are free
from material, design or manufacturing errors. The warranty period is 36
months from the day of delivery; for day and night operation it is 18
months. The warranty remains valid on condition that the service is provi-
ded by an authorized Metrohm service organization.
Glass breakage is excluded from the warranty for electrodes and other
glassware. The warranty for the accuracy corresponds to the technical
specifications given in this manual. For components from third parties that
make up a considerable part of our instrument, the manufacturer's war-
ranty provisions apply. Warranty claims cannot be pursued if the Customer
has not complied with the obligations to make payment on time.
During the warranty period Metrohm undertakes, at its own choice, to
either repair at its own premises, free of charge, any instruments that can
be shown to be faulty or to replace them. Transport costs are to the Cus-
tomer's account.
Faults arising from circumstances that are not the responsibility of
Metrohm, such as improper storage or improper use, etc. are expressly
excluded from the warranty.