DgFlick KioskXpress - Manual (Page 42)

User Manual-2.0
6.0 TROUBLESHOOT
1. How many times I can install the software on the same machine?
Ans: You can install the software on the same machine for as many times as you needed but subject to
no change in components such as Hard disk drive, Motherboard etc. If components changes then you
would face an issue in registration, the software will consider you as a new user.
2. Can I install the software from the same DVD/CD on MAC as well as on Windows?
Ans: The installation DVD/CD comes with dual installation setup exe files of both MAC & Windows, so
you can easily install on both operating systems with the same DVD/CD.
3. What if I misplaced the dongle?
Ans: In that case you have to inform us about the same by sending an E-mail to
[email protected]
and we will provide you the new dongle. For that new dongle, you have to bare some cost which include
dongle cost+ shipment +courier charges if any.
4. How many copies I can take of a photo?
Ans: Kiosk Xpress allows you to take up to 100 copies of a photo.
5. Can I change prices to the given sizes in Kiosk Xpress?
Ans: Yes, you can change prices as per your requirements.
6. Can I create my own size and finish in Kiosk Xpress?
Ans: Yes, Kiosk Xpress provides you ready to use Sizes and Finishes. You can create as many Sizes and
Finishes as you want.
7. Can I give borders to images?
Ans: Yes, Kiosk Xpress provides you the option to insert borders to your images.
8. Is it possible to select different number of copies and sizes for different photos?
Ans: Yes, Kiosk Xpress provides you the option to select different no of copies to different images
9. Can I color correct my photos before printing?
Ans: Yes, you can color correct your photos before Printing with Edit Photo option. Multiple photo
editing is also possible with ‘Batch Edit’ option provided in Kiosk Xpress.
10. How will I get Administration Login number?
Ans: The default Login number is +12345678e. You can call to support on no. mentioned below to get
help. You can change it as per your requirement from ‘Administrator Control Panel’ window.