Calibrated Software MP4-EX Import v3 - Manual (Page 30)

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The TypeCode of the MP4 file may not be one that FCP recognizes. If you can open the MP4 file fine in
QuickTime Player but not in FCP then this is probably the case. If QT Player 7.6 CANNOT open the MP4 file then
that means that there most likely is a different reason that FCP cannot open the MP4 file.
To change the MP4 TypeCode to one recognized by FCP.
Set the 'Auto-Change TypeCode' to 'MooV' in the Calibrated{Q} MP4-EX Options application (see Auto-Change
TypeCode in Chapter 3: Global Options).
Make sure the MP4 file is ‘Unlocked’ and on writeable media, changing the TypeCode cannot be done on
‘Locked’ media. Changing the TypeCode of a file does NOT affect the MP4 file at all – rather it updates how the
file system identifies the MP4 file.
Open the MP4 File in QT Player first, this changes the TypeCode to the one set in Calibrated{Q} MP4-EX
Options, and then you should have no problem importing the MP4 file into FCP as the TypeCode has now been
updated.
10. I have a problem with importing MP4 files into Shake.
With Shake on Mac OSX, you must set the BaseFile Type to QuickTime Movie for MP4 Files.
Troubleshooting in Final Cut Pro 6/7
1. I’m having a problem opening a XAVC-S MP4 file in FCP 6/7.
BETA Support has been added for XAVC-S MP4 files. Please note that XAVC-S MP4 files may not play in
realtime and not all are supported in all applications. Please see XAVC-S Section for more details.
1. MP4 Camera MetaData does not import into Final Cut Pro 6/7
Only Reelname (as set in the Global Options) and TimeCode is reported for FCP. Other Camera Metadata is not
reported to FCP.
2. I get an error when trying to import a MP4 file into FCP , the error is “FILE ERROR: UNKNOWN FILE”
Please see this question/answer in the previous troubleshooting section.
3. I have a clip that is spanned across multiple MP4 files, while Calibrated{Q} MP4-EX Import make the multiple
MP4 files be seen as one clip in FCP?
Auto-
assembling of spanned MP4 files is not supported. This means that if a shot is ‘spanned’ over multiple MP4
files the MP4 files will still only be opened or imported as individual MP4 files. M
4. MP4 files into are not playing in RealTime in Final Cut Pro 6/7.
For Final Cut Pro – please insure that your timeline is setup properly. If your timeline is setup properly, your
computer may not be fast enough for RealTime playback in FCP. All video decoding in FCP is handled by the
Apple XDCAM EX QuickTime codec.
5. I have enter in my Software License and can see the MP4 files in their full duration in QuickTime Player but I’m
only still seeing up to 30 seconds in Final Cut Pro 6/7?
On Mac OSX, after purchasing and licensing Calibrated{Q} MP4-EX Import for OSX, you will have to use
‘refresh’
in Calibrated{Q} Import Assist to update the duration of any MP4 files you had imported into Final Cut Pro 6/7
while in DEMO MODE. (see the Chapter: Use with Mac OSX Applications and the Chapter: Calibrated Refresh
for FCP for more details)