Calibrated Software MP4-EX Import v3 - Manual (Page 11)

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Known Issues and Limitations
The following known issues and limitations are associated with Calibrated{Q} MP4-EX Import:

PullDown is not removed.

10.9 (Mavericks) amd 10.10 (Yosemite) - QuickTime Player X and Finder Preview in Mavericks and Yosemite do
not work with our software. The workaround for QT Player X is to install QuickTime Player 7 and use that for
playback. You can download QuickTime Player 7 from Apple here:
http://support.apple.com/kb/DL923 and it will
install into the /Applications/Utilities folder and can co-exist fine with QT Player X on the same computer.

Auto- assembling of spanned MP4 files is not supported. This means that if a shot is ‘spanned’ over multiple MP4
files the MP4 files will still only be opened or imported as individual MP4 files.

BETA Support has been added for XAVC-S MP4 files. Please note that XAVC-S MP4 files may not play in
realtime and not all are supported. Please see XAVC-S Section for more details.

MP4 files cannot be opened with QuickTime Player X for Mac OSX Snow Leopard (10.6) or Mac OSX Lion(10.7);
you must install and use QuickTime Player 7 to open MP4 files in QuickTime Player on Mac OSX Snow Leopard
(10.6) or download it from the QuickTime website. Please see the QuickTime Player 7 section in the Mac OSX
Applications chapter for more details.

Apple Color is not supported.

Other ‘QuickTime-centric’ applications than the ones listed in this User Guide may be able to use and open MP4
files with Calibrated{Q} MP4-EX Import as well but the user should test out those applications to insure
compatibility.

With Shake on Mac OSX, you must set the BaseFile Type to QuickTime Movie for MP4 Files.

RealTime Playback of MP4 files is dependent upon both your computer system and application. Calibrated{Q}
MP4-EX Import does not actually playback or decode any video frames

If Final Cut Pro 6.0.6 or Final Cut Pro 7.0.3 is not installed, Calibrated{Q} XD Decode codec is needed to
decompress the video of XDCAM EX MP4 file

To take advantage of certain features in Final Cut Pro 6 or 7, such as SmoothCam Filter and Select Media
Management features, it is recommended that you change the Auto-change Typecode to MooV in the
Calibrated{Q} MP4-EX Options application (see Chapter: Global Options and Chapter: Use with Mac OSX
Applications for more details)

IMPORTANT for FCP: In Final Cut Pro – certain Media Management functions will not work properly if the
typecode of a MP4 file is not ‘MooV’. In those cases where the typecode of a MP4 file is NOT set to ‘MooV’, then
if you perform any Media Management in FCP – the MP4 files are simply copied by FCP instead of FCP
rewrapping the MP4 files into a MOV file..

On Mac OSX, after purchasing and licensing Calibrated{Q} MP4-EX Import for OSX, you will have to use ‘refresh’
in Calibrated{Q} Import Assist to update the duration of any MP4 files you had imported into Final Cut Pro 6/7
while in DEMO MODE. (see Chapter: Use with Mac OSX Applications and Chapter: Calibrated Refresh for FCP
for more details)

Calibrated{Q} MP4-EX Import does not work directly with FCP X or Motion 5.