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Conditions of the guarantee – Bang & Olufsen Serene - User Guide User Manual

Page 73

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Conditions of the guarantee

Each Bang & Olufsen product
purchased from an authorised Bang &
Olufsen retailer carries a guarantee
against defects in workmanship and
materials.

The guarantor is the authorised Bang
& Olufsen retailer or subsequently the
national Bang & Olufsen
representative. The guarantee period
is 24 months.

The guarantee covers the repair costs
(i.e. spare parts and labour costs) for
the product. The guarantee also
covers accessories. There is a 24-
month right of claim on replaced and
repaired parts.

The guarantee applies to the country
of purchase. It will however also be
met by authorized Bang & Olufsen
dealers in other countries. However,
as Bang & Olufsen telephone
products are designed to function in
the country for which they were
produced, the guarantee applies to
that country only. This is due to the
variations in transmission standards
and legal approvals from country to
country.

The guarantee does not cover
damage due to accidents, including
damage by lightning, fire, water,
transport, misuse or negligence.

Bang & Olufsen is not responsible for
any indirect loss, or any consequential
loss.

The guarantee does not cover costs
of rental of replacement products and
modifications required to adapt the
product to different voltage or
broadcasting standards. The
replacement of e.g., batteries is not
covered by the guarantee.

The guarantee is void if the product is
repaired or modified other than by a
person authorised by Bang & Olufsen
or if the serial number has been
removed from the product.

If you intend to use your audio/video
product in another country, we
recommend that you obtain
information from your dealer on
voltage and radio and television
standards in the country you intend
to move to. The dealer will advice you
of possible modifications.

In Japan, North America, South
America, Taiwan and South Korea, it
is not possible to have repairs or
modifications made to television sets
or video recorders which have not
been produced especially for use in
these countries.

For the guarantee to be valid, a
document is normally required stating
the following:
• name of product and type number

• serial number

• date of purhase/delivery

• guarantee period

• stamp and signature of an

authorised Bang & Olufsen retailer

E910.book Page 70 Monday, November 13, 2006 1:39 PM