Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1769-L31 CompactLogix Controller Installation Instructions User Manual
Page 32: New product satisfaction return

Rockwell Automation Support
links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.
troubleshooting, we offer TechConnect support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer
Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is not
functioning and needs to be returned, follow these procedures.
Allen-Bradley, Compact I/O, ControlFlash, CompactLogix, Logix5000, RSLinx, RSLogix 5000, Rockwell
Automation, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States
1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number
(call the phone number above to obtain one) to your distributor in order to
complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return
procedure.
Publication 1769-IN069C-EN-P - May 2008
PN -26300
Supersedes Publication 1769-IN069B-EN-P - June2007
Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.