beautypg.com

Back cover, H',/!¶1t, Rockwell automation support – Rockwell Automation 1769-OG16 Compact TTL Output Module User Manual

Page 20: Installation assistance, New product satisfaction return

background image

Publication 1769-IN078A-EN-P - May 2006

PN 40071-215-01(1)

Copyright © 2006 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

´H',/!¶1T¨

Rockwell Automation Support

Rockwell Automation provides technical information on the web to assist you in using its
products. At http://support.rockwellautomation.com, you can find technical manuals, a
knowledge base of FAQs, technical and application notes, sample code and links to software
service packs, and a MySupport feature that you can customize to make the best use of
these tools.

For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect Support programs. For more information, contact your
local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of installation,
please review the information that's contained in this manual. You can also contact a special
Customer Support number for initial help in getting your module up and running:

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational when shipped from
the manufacturing facility. However, if your product is not functioning and needs to be
returned:

Compact, CompactLogix, MicroLogix, RSLogix 500, and RSNetWorx for DeviceNet are trademarks of Rockwell Automation,
Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

United States

1.440.646.3223 Monday – Friday, 8am – 5pm EST

Outside United States

Please contact your local Rockwell Automation representative for any technical
support issues.

United States

Contact your distributor. You must provide a Customer Support case number (see
phone number above to obtain one) to your distributor in order to complete the return
process.

Outside United States

Please contact your local Rockwell Automation representative for return procedure.