Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1789-L10_L30_L60 SoftLogix 5800 Controller Installation Instructions User Manual
Page 14: New product satisfaction return, Documentation feedback

Publication 1789-IN001K-EN-P - December 2012
PN-152467
Supersedes Publication 1789-IN001J-EN-P - November 2011
Copyright © 2012 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products.
At
service packs, and a MySupport feature that you can customize to make the best use of these tools. You can also visit our Knowledgebase at
for FAQs, technical information, support chat and forums, software updates, and to sign up for
product notification updates.
For an additional level of technical phone support for installation, configuration, and troubleshooting, we offer TechConnect
SM
support programs. For
more information, contact your local distributor or Rockwell Automation representative, or visit
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual. You can also contact a
special Customer Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to help ensure that they are fully operational when shipped from the manufacturing facility. However, if
your product is not functioning and needs to be returned, follow these procedures.
Documentation Feedback
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Contact your distributor. You must provide a Customer Support case number (call the phone
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Outside United States
Please contact your local Rockwell Automation representative for the return procedure.
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