Technical assistance, Warranty – UVP MultiDoc-It Imaging System User Manual
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MultiDoc-It Imaging System
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3. The transilluminator itself has a power switch; make sure that the transilluminator power
switch is in the “On” position.
4. Ensure that the transilluminator power jumper cord is securely connected at both the
ends.
Technical Assistance
UVP offers expert technical support on all UVP products If there are any questions about product
use, operation or repair, contact UVP’s offices at the locations below.
NOTE:
A Returned Goods Authorization (RGA) number must be obtained from UVP’s Customer
Service prior to returning any product.
If you are in North America, South
America, East Asia or Australia:
If you are in Europe, Africa, the Middle East or
Western Asia:
Call (800) 452-6788 or (909) 946-3197
, and
ask for Technical Support during regular
business days, between 7:00 am and 5:00
pm, PST.
Call +44(0) 1223-420022
, and ask for Customer
Service
during regular business days between
9:00 am and 5:30 pm.
your message to: [email protected] or
your message to: [email protected]
Fax
Technical Support at (909) 946-3597
Fax
Customer Service at
+44(0) 1223-420561
Write to:
UVP, LLC. 2066 W. 11
th
Street,
Upland, CA 91786 USA
Write to
: Ultra-Violet Products Ltd. Unit 1, Trinity
Hall Farm Estate, Nuffield Road, Cambridge CB4
1TG UK
Warranty
UVP's products are guaranteed to be free of defects in materials, workmanship and manufacture for
one (1) year from date of purchase. Consumable and disposable parts including, but not limited to
tubes and filters, are guaranteed to be free from defects in manufacture and materials for ninety (90)
days from date of purchase. Transilluminators carry a two (2) year warranty from date of purchase. If
equipment failure or malfunction occurs during the warranty period, UVP shall examine the
inoperative equipment and have the option of repairing or replacing any part(s) which, in the judgment
of UVP, were originally defective or became so under conditions of normal usage and service.
No warranty shall apply to this instrument, or part thereof, that has been subject to accident,
negligence, alteration, abuse or misuse by the end-user. Moreover, UVP makes no warranties
whatsoever with respect to parts not supplied by UVP or that have been installed, used and/or
serviced other than in strict compliance with instructions appearing in this manual.
In no event shall UVP be responsible to the end-user for any incidental or consequential damages,
whether foreseeable or not, including but not limited to property damage, inability to use equipment,
lost business, lost profits, or inconvenience arising out of or connected with the use of instruments
produced by UVP. Nor is UVP liable or responsible for any personal injuries occurring as a result of
the use, installation and/or servicing of equipment.
This warranty does not supersede any statutory rights that may be available in certain countries.
Doc-It is a registered trademark of UVP, LLC. MultiDoc-It is a trademark of UVP, LLC.