Quadrox QGuard Installation Manual - Manual (Page 66)

GuardNVR Installation Manual 66
Version 4.4 Series
7.2 Solutions for common problems
7.2.1 Start up problems
Problem Possible causes and resolutions
Nothing shows up on the
monitor when you try to
start GuardNVR
•
Monitor problem
o Check the section on monitor problems
•
Boot problem
o Check the rest of this section
GuardNVR doesn’t
switch on This is probably caused by a lack of power.
•
Cable not connected or damaged
o Make sure that the power cable is firmly
connected to the GuardNVR power supply and to a working
power outlet.
o If the cable is frayed or damaged, replace it.
o If the cable connectors are dirty, wipe them with
cotton or a clean cloth.
•
Power outlet isn’t operational
o Contact the building manager.
•
Power outlet doesn’t have the correct voltage
o Adapt the jumper switch on the power supply to
match the power outlet voltage.
•
Power supply is in safety mode because the GuardNVR
overheated
o Let the unit cool down and try again. Locate the
source of the overheating and eliminate it
•
Power supply is broken
o Contact your hardware distributor
GuardNVR boots from
another storage device
then the hard disk (e.g.
CD-ROM)
•
The BIOS settings are not appropriate
o Remove the storage device (e.g. take the CD-
ROM out of the CD-ROM drive)
o Adapt the BIOS settings to boot from the hard
disk first
“No system disk” is
displayed The GuardNVR doesn’t find a suitable storage device to boot
from.
•
No operating system is installed on the hard disk
•
The hard disk malfunctions
o Check the cables which connect the hard disk to
the motherboard
o Contact your hardware distributor