Firmware download – Paxton Net2 I/O board User Manual
Page 4

If the I/O board is connected to a different IP range to the PC, it will not be detected. You must
therefore make a manual entry in the I/O table so that it can be registered.
Right mouse click the I/O Boards icon in the tree view and then select Manually add I/O board.
If you detect the MAC address but the device now shows 'Not Responding', you must check the
IP address, to make sure it is still in range with the PC or network. If it is not, you should either
change the PC's IP address or the I/O board's IP address so they are both again in the same range.
Our Technical team can talk you through this if you need help.
If the MAC address does not appear when you click Detect, ensure that the following ports are
open on all devices between this unit and the Net2 PC:-
6480
TCP
6481
UDP
Fill in the fields and click OK to create an entry in the I/O table. The MAC is entered as 12 characters
with no spaces.
Click on Detect and the unit should display a tick to show it is responding.
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Once the I/O board has been detected by Net2 the firmware version will be checked and upgraded if
necessary. This may take several minutes and its progress will be seen in the Status column.
6482
UDP
6483
UDP
If you need to clear the IP address information and return the unit to DHCP mode, please contact
Technical Support for a reset procedure.