Erasing a card, Voiding a card, Re-enrolling a barred user card – Paxton PROXIMITY encoding system User Manual
Page 3: Delete a user

Erasing a card
If a card is handed back, for example by an employee who is leaving, it is wise to erase it.
1. Present the card to the desktop encoder.
2. Click Find Token to locate the card in the database.
3. Click on Return token.
4. Click OK to remove the token from the user record.
5. To delete the information from the token go to Tools\Erase token.
The data previously contained in the card has been erased and it can be stored ready for re-use.
The cards may be programmed, erased and re-programmed indefinitely.
It is possible to issue more than one card to a user - that is particularly useful where a user needs a temporary
card if they forget their normal card.
If some users are given more than one card, it is important to make a note which will identify each, so that when
a card needs to be barred, it can be identified in its absence. Do this in the ‘Notes’ box in the Add user window.
Voiding a card
If a card is lost or stolen, it must be barred from access at the doors on the site in order that it
should not be misused. If the proper steps are taken, a stolen card when presented at the door
will not be granted access and will cause a red LED to flash on the reader.
1. Find the user record containing the token to be voided.
2. Click on the Tokens tab if it is not already being displayed.
3. Click once on the lost token to highlight the token to be voided.
4. Click on the Lost token button, the following window will appear.
5. Present a spare card (one that is not a valid user card) to the desktop encoder. The OK button
will become active; click OK and the shadow card for the lost token will be encoded.
6. The token within the user record will now appear as invalid.
7. Present the encoded shadow card to each reader on the system.
8. Now, if the lost user card were to be presented to a reader a red LED will be flashing and the
door will not open.
Re-enrolling a barred user card
A user card that has been barred from a door (red light flashes) can be made valid again by presenting the
Enrolment card followed by the user card.
Delete a user
When a user is no longer to be shown in the database, their name and details may be removed. Firstly, all cards
belonging to that user must be erased or marked as lost. Then click on Delete record and answer Yes to the
question: “Delete this user: are you sure?”