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Technical support, How to get technical support, Start with your manuals – MTS Series LX Laser Extensometer User Manual

Page 5: Technical support methods, Technical support outside the u.s, Technical support 5

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LX Laser Extensometer

Technical Support

5

Technical Support

How to Get Technical Support

Start with your

manuals

The manuals supplied by MTS provide most of the information you need to use
and maintain your equipment. If your equipment includes MTS software, look
for online help and README files that contain additional product information.

If you cannot find answers to your technical questions from these sources, you
can use the internet, e-mail, telephone, or fax to contact MTS for assistance.

Technical support

methods

MTS provides a full range of support services after your system is installed. If
you have any questions about a system or product, contact MTS in one of the
following ways.

MTS web site

www.mts.com

The MTS web site gives you access to our technical support staff by means of a
Technical Support link:

www.mts.com > Contact MTS > Service & Technical Support

E-mail

[email protected]

Telephone

MTS Call Center 800-328-2255
Weekdays 7:00 A.M. to 5:00 P.M., Central Time

Fax

952-937-4515
Please include “Technical Support” in the subject line.

Technical support

outside the U.S.

For technical support outside the United States, contact your local sales and
service office. For a list of worldwide sales and service locations and contact
information, use the Global MTS link at the MTS web site:

www.mts.com > Global MTS > (choose your region in the right-hand
column) > (choose the location closest to you)