Service assistance, Owner service assistance – MotorGuide Tour Series User Manual
Page 36
OWNER SERVICE ASSISTANCE
32
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Symptom
Possible Cause
Resolution
Inaccurate temperature
reading
Lower unit not fully
submerged
Adjust the depth of the
motor. Ensure the lower
unit is fully submerged.
Refer to Adjusting the
Motor Depth
.
Damaged nose cone
Contact service center.
Damaged sonar cable
Contact service center.
Mount is hard to unlatch
with the pull rope
Mount bracket is not level
or twisted
Loosen or twist the two
forward bracket screws
slightly and latch the
bracket. Continue to
loosen each of the
bracket screws until the
bracket releases easily. If
necessary, install shim
washers (not supplied)
and then tighten the
screws. Refer to Product
Installation
for help.
Difficulty removing
propeller
Bent propeller pin
Hold one blade and lightly
tap the opposite blade
with a rubber mallet.
Use a putty knife on both
sides of the propeller to
apply equal pressure.
Bent armature shaft
Contact service center.
Service Assistance
Your satisfaction with your product is very important to us. If you
have a problem or question about your motor, contact your dealer
or any certified MotorGuide Service Center. For more service
assistance information, refer to Warranty Information.
The following information will be needed by the service office:
• Your name and address
• Daytime telephone number
• Model and serial number of your trolling motor
• Proof of purchase or registration verification
• Nature of problem