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Service assistance, Owner service assistance – MotorGuide Tour Series User Manual

Page 36

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OWNER SERVICE ASSISTANCE

32

eng

Symptom

Possible Cause

Resolution

Inaccurate temperature

reading

Lower unit not fully

submerged

Adjust the depth of the

motor. Ensure the lower

unit is fully submerged.

Refer to Adjusting the
Motor Depth

.

Damaged nose cone

Contact service center.

Damaged sonar cable

Contact service center.

Mount is hard to unlatch

with the pull rope

Mount bracket is not level

or twisted

Loosen or twist the two

forward bracket screws

slightly and latch the

bracket. Continue to

loosen each of the

bracket screws until the

bracket releases easily. If

necessary, install shim

washers (not supplied)

and then tighten the

screws. Refer to Product
Installation

for help.

Difficulty removing

propeller

Bent propeller pin

Hold one blade and lightly

tap the opposite blade

with a rubber mallet.
Use a putty knife on both

sides of the propeller to

apply equal pressure.

Bent armature shaft

Contact service center.

Service Assistance

Your satisfaction with your product is very important to us. If you

have a problem or question about your motor, contact your dealer

or any certified MotorGuide Service Center. For more service

assistance information, refer to Warranty Information.
The following information will be needed by the service office:

• Your name and address
• Daytime telephone number
• Model and serial number of your trolling motor
• Proof of purchase or registration verification
• Nature of problem