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Owner service assistance – MotorGuide Tour Series User Manual

Page 35

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OWNER SERVICE ASSISTANCE

eng

31

Symptom

Possible Cause

Resolution

Motor failure

(motor does not run)

Weak 12 volt trolling

motor battery

Check 12 volt battery

charge. Recharge or

replace battery as

required.

Loose or corroded

battery connections

Inspect battery

connections for

cleanliness and

tightness.

Wiring or electrical

connection faulty

Wire gauge from the

battery to the trolling

motor is insufficient. 6

gauge wire is

recommended.

Electrical

Check the connector for a

loose or damaged

connection. Contact

service center.

Thermal protection

Temperature exceeds

specification. Contact

service center.

Three‑position switch is

damaged

Contact service center.

Fuse on circuit breaker is

open

Replace the fuse or reset

the circuit breaker only

after determining the root

cause of the problem.

Magnets interfering with

armature

Turn off the power and

manually rotate the

propeller. If the propeller

does not rotate freely with

a slight magnetic drag,

contact service center.

Boat wiring

Contact service center.

The motor does not

operate in the same

direction as the

directional indicator

Directional indicator

misaligned

Contact service center.