Owner service assistance – MotorGuide Tour Series User Manual
Page 34
OWNER SERVICE ASSISTANCE
30
eng
Symptom
Possible Cause
Resolution
Excessive noise,
vibration
Motor shaft is bent
Contact service center.
Propeller is loose,
damaged, or off‑balance
Refer to Propeller
Replacement
.
Damaged bearings or
bushings
Contact service center.
Magnets interfering with
armature
Turn off the power and
manually rotate the
propeller. If the propeller
does not rotate freely with
a slight magnetic drag,
contact service center.
Magnets cracked or
chipped
The motor will whine or
grind. Contact service
center.
Motor failure
(motor runs at partial
speed)
Electrical
Connections in the top
housing may be loose or
damaged. Contact
service center.
Thermal protection
Temperature exceeds
specification. Contact
service center.
Damaged speed
potentiometer
Contact service center.
Propeller is loose,
damaged, or off‑balance
Refer to Propeller
Replacement
.