Troubleshooting – Marshalltown DL11 Drywall Lift User Manual
Page 15
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Phone 800-888-0127 / 641-753-5999 • Fax 800-477-6341 / 641-753-6341 • www
.MARSHALLTOWN.com
14
Phone 800-888-0127 / 641-753-5999 • Fax 800-477-6341 / 641-753-6341 • www
.MARSHALLTOWN.com
15
TROUBLESHOOTING
Problem
Cause
Solution
Masts not rising in succession
Overloading
Check to make sure that the load
does not exceed the 150 lb. (68 kg)
load limit
Remove excess weight
Load may not be centered properly
on the cradle
Check load capacity and
reposition load
Slide pads obsructed. Inspect tracks
for debris, grease, or any foreign
obstruction
Clean mast sections with a
degreaser or brake cleaner
and lubricate with a silicon
lubricant
Inspect lifting cable(s) for damage If lifting cable(s) is cut, worn
or frayed, replace cables(s)
Slide pads are clean but masts still
not sliding freely
Inspect mast sections for
damage. Replace damaged
mast section
Load is easing down slowly
The brake on the winch or ratchet
dog are not installed correctly
Tighten lock nut on winch
shaft down completely, then
back off one half turn
You have checked the winch
and the brake does not work
at all
The brake ratchet or ratchet dog
are not installed correctly or are
damaged and/or worn
Replace the worn or damaged
components
The winch is hard to crank
down
The brake is over-engaged
Remove the load and turn
the winch handle counter
clockwise
The brake will not disengage
Replace the worn or damaged
components
If none of these solutions
seem to fix the problem...
Call distributor's Customer
Service Department
Note: Mast sections may rise out of succession when load is near maximum capacity. If this occurs,
the masts will correct themselves during continued use or when the load is removed from the cradle.
Movement of the mast section will not affect the position of the load.