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Troubleshooting – Marshalltown DL11 Drywall Lift User Manual

Page 15

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Phone 800-888-0127 / 641-753-5999 • Fax 800-477-6341 / 641-753-6341 • www

.MARSHALLTOWN.com

14

Phone 800-888-0127 / 641-753-5999 • Fax 800-477-6341 / 641-753-6341 • www

.MARSHALLTOWN.com

15

TROUBLESHOOTING

Problem

Cause

Solution

Masts not rising in succession

Overloading

Check to make sure that the load

does not exceed the 150 lb. (68 kg)

load limit

Remove excess weight

Load may not be centered properly

on the cradle

Check load capacity and

reposition load

Slide pads obsructed. Inspect tracks

for debris, grease, or any foreign

obstruction

Clean mast sections with a

degreaser or brake cleaner

and lubricate with a silicon

lubricant

Inspect lifting cable(s) for damage If lifting cable(s) is cut, worn

or frayed, replace cables(s)

Slide pads are clean but masts still

not sliding freely

Inspect mast sections for

damage. Replace damaged

mast section

Load is easing down slowly

The brake on the winch or ratchet

dog are not installed correctly

Tighten lock nut on winch

shaft down completely, then

back off one half turn

You have checked the winch

and the brake does not work

at all

The brake ratchet or ratchet dog

are not installed correctly or are

damaged and/or worn

Replace the worn or damaged

components

The winch is hard to crank

down

The brake is over-engaged

Remove the load and turn

the winch handle counter

clockwise

The brake will not disengage

Replace the worn or damaged

components

If none of these solutions

seem to fix the problem...

Call distributor's Customer

Service Department

Note: Mast sections may rise out of succession when load is near maximum capacity. If this occurs,

the masts will correct themselves during continued use or when the load is removed from the cradle.

Movement of the mast section will not affect the position of the load.

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