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5 troubleshooting – Heidolph ROTAVAC 20 User Manual

Page 21

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Documents are only to be used and distributed completely and unchanged. It is strictly the users´ responsibility to check carefully
the validity of this document with respect to his product. Manual-no.: 01-005-005-36-1

page 21 of 35

Translation of the original instructions

5 Troubleshooting

Fault

Possible cause

Remedy

❑ Pump does not start or

stops immediately.

➨ Supply voltage too low or

power supply failure?

✔ Check supply voltage. Check

fuse.

➨ Control signal for motor speed

is missing?

✔ Check control signal.

➨ Pressure in outlet pipeline too

high?

✔ Remove blockade in line,

open valve.

➨ Motor overloaded?

✔ Allow motor to cool down,

identify and eliminate cause
of failure. Manual reset is
necessary. Switch off pump
or unplug mains.

❑ Pump does not achieve

its ultimate vacuum or
usual pumping speed.

➨ Leak in the pipeline or vacu-

um system?

✔ Check pump directly - con-

nect vacuum gauge directly
at pump inlet - then check
connection, pipeline and
vacuum system if necessary.

➨ Long, narrow line?

✔ Use lines with larger di-

ameter, length as short as
possible.

➨ Pump has been exposed to

condensate?

✔ Allow pump to run for some

minutes with atmospheric
pressure at the inlet.

➨ Deposits have been formed

inside the pump?

✔ Clean and inspect the pump

heads.

➨ Diaphragms or valves dam-

aged?

✔ Replace diaphragms and/or

valves.

➨ Outgassing substances or va-

por generated in the process?

✔ Check process parameters.

➨ Pump temperature too high

(motor speed reduced)?

✔ Ensure sufficient cooling of

the pump or reduce inlet pres-
sure.

❑ Pump too noisy.

➨ Loud exhaust noise?

✔ Connect hose or silencer to

pump outlet.

➨ Diaphragm crack or dia-

phragm clamping disc loose?

✔ Perform maintenance.

➨ Other than above mentioned

causes?

✔ Contact local distributor.

❑ Pump seized.

✔ Contact local distributor.