CounterPath Bria 3.0 for Windows User Guide – Retail Deployments (Revision 2) - Manual (Page 3)

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Contents
Introduction...................................................................................................................................1
Installation and Setup....................................................................................................................3
Getting Ready .........................................................................................................................3
Installing Bria .........................................................................................................................4
Configuring Bria .....................................................................................................................4
Troubleshooting ......................................................................................................................7
Checking for Bria Updates .....................................................................................................7
Using Bria .....................................................................................................................................9
Starting and Quitting Bria.......................................................................................................9
The Onscreen Softphone.........................................................................................................9
Placing a Call ..........................................................................................................................11
Handling Incoming Calls ........................................................................................................15
Handling an Established Call..................................................................................................17
Transfering a Call ...................................................................................................................18
Handling Video Calls..............................................................................................................20
Conference Calls.....................................................................................................................22
Voicemail................................................................................................................................25
Forwarding Calls.....................................................................................................................25
Instant Messaging ...................................................................................................................26
Sending and Receiving Files...................................................................................................29
Workgroups ............................................................................................................................30
Using Resources ...........................................................................................................................31
Contacts Tab ...........................................................................................................................31
History Tab .............................................................................................................................37
Sharing Online Status .............................................................................................................38
Configuring Bria ...........................................................................................................................43
Configuring Accounts.............................................................................................................43
Configuring Preferences .........................................................................................................59
A Troubleshooting ........................................................................................................................75
B Application Hot Keys................................................................................................................79
C Dial Plan....................................................................................................................................80
D Contact List Headings...............................................................................................................87
E Other Ways to Run Bria ............................................................................................................88
F Glossary .....................................................................................................................................89