CounterPath Bria 3.5.1 for Windows User Guide - Retail Deployments - Manual (Page 33)

Bria 3 for Windows User Guide – Enterprise Deployments
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4 Other Bria Features
4.1 Instant Messaging
Sending an IM
1. You can send an IM to a contact who has a softphone or XMPP address.
2. Type the message. Include emoticons and formatting, as desired.
To insert a return in the message, press Enter. (You can control the behavior of Enter and of Ctrl-Enter on
the Softphone > Preferences > Application panel.)
3. Click Send.
Receiving an IM
When an IM is received, either the IM window or a Call Alert pops up. (To control which window appears,
choose Softphone > Preferences > Application.)
From the Contacts tab Right-click on the contact and choose Send Instant Message. The contact must
have a softphone address.
Or click on the IM icon that appears to the right of the contact name.
An active phone call If the person is a contact, choose Send Instant Message from the call panel
menu.
An active conference call If the participant is a contact, choose Send Instant Message from the participant
menu.
Click to select more actions
Your previous session
This session
Click for archive. See page 34