Allworx 9202 Phones - Manual (Page 16)

Phone Guide - 9202
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2010 Allworx Corp. All rights reserved. Allworx, a wholly owned subsidiary of PAETEC Holding. All other names may be trademarks or
registered trademarks of their respective owners
Revised: September 2, 2010
Page 13
• Change name recording
• Manage message greetings
• Change password
Note: For more information refer to the Allworx Message Center Guide found on the Allworx website
atwww.allworx.com.
6.13 Answer Ringing Phone Using another Handset
A user can answer another user’s ringing phone from their own handset by dialing 7 + the alternate phone’s
extension.
6.14 Parking
A call can be parked by pressing the PARK button. The maximum wait time a caller is parked and the
subsequent routing is defined by the system administrator.
Park a Call using a Line Appearance PFK
Parking a call on a Line Appearance PFK will act as a “system-wide hold” in that any phone with a Line
Appearance PFK assigned to the same outside line will be able to retrieve the call by pressing the Line
Appearance PFK. This would typically be used in systems configured for Key System Behavior.
Parking a Call from the Hold Screen
The currently displayed call on hold can be parked by pressing the PARK button. The call is parked without
retrieving it from Hold.
Retrieving a Parked Call
Your System Administrator can define one of the PFKs on your Allworx phone as a Parking Orbit PFK for
one or more of the parking extensions. Your System Administrator can also set a reminder to ring the
handset when the call has been parked beyond a specified period of time.
The Parking Orbit PFK may be in one of several states:
• Off (not lit) means the Parking Orbit is idle, no parked call.
• Amber PFK means a call has been parked by that particular handset within the last five seconds. After
five seconds, the button will turn to slow flashing green.
• Slow flashing green means a call has been parked using this handset for more than five seconds.
• Slow flashing red means a call has been parked on this Parking Orbit, but not by this handset.
When the Parking Orbit PFK light is flashing, you will be able to pick up a call in the Parking Orbit using
your handset and pressing the PFK.
Note: Parked calls can be answered without a designated Parking Orbit PFK by dialing 701 – 709
from any handset.
If Music on Hold is enabled for your company’s system, queued calls will hear music.
6.15 Call Monitors
Call Monitors are created and programmed by your System Administrator. The System Administrator can
define the PFKs on your Allworx phone for one or more Call Monitors.
The Call Monitor PFK may be in one of several states:
• Off (not lit) means the Call Monitor is idle, no incoming call.