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Transfer – AirLive ePhone-2000S User Manual

Page 23

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AirLive ePhone-2000S

English Version

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facilitate the meeting where there are many listeners but there is only one talking at any
time.

4. Transfer

(1) Consultative transfer

(Announce it first before actually transfer the call).

z

Set up a connected call to party-A

z

Press【XFER】to put A on hold and gain dial-tone.

z

Dial the target number of party-B and press 【#】 to finish dial.

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Wait ‘till B picks up, announcing the call from A (consultation).

z

If B is unwilling to take this call, you may press【FLASH】to cancel the transfer

operation and take back A.

z

Press【XFER】again (or you could just hang up the call to B) to transfer party-A to

party-B. Note, you may do so even when B has not picked up the consultation call yet
(such as it is in ringing back phase) to perform a call-transfer; and this is the so-called
Semi-attended transfer.

z

(Optional) Alternatively, you may press 【Conference】to hold a 3-way conference with

A and B instead of transferring A to B.


Alternatively, you may do a consultative transfer as follows:
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Take an incoming call from party-A on【A Channel】.

z

Get an empty channel by pressing 【B Channel】to perform a call switch (effectively put

A on hold), then make an outbound call to party-B.

z

After talking to party-B, you decide to transfer A to B, press 【XFER】 on 【B Channel】

to perform a call-transfer. Note, you may do so even when B has not picked up the
consultation call yet (such as it is in ringing back phase) to perform a call-transfer; and
this is the so-called Semi-attended transfer.

z

However, if you decide to host a conference among party-A and party-B rather than

transfer from call-A to call-B, you should press【Conference】to conference both parties
in.

Note, you cannot transfer two inbound calls to each other!

(2) Blind Transfer

(Transfer the call without asking the transferring target first.)

z

Set up a connected call to party-A

z

Press【XFER】to put A on hold and gain dial-tone.

z

Dial the target number of party-B without an ending 【#】; instead, you SHOULD press