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Google Search Appliance Connectors Administration Guide User Manual

Page 36

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Crawling is slow

Use the Dashboard to find:

What is the mean
duration of a request
(Response Time)? A
couple hundred
milliseconds would be
good.

What is the max duration
of a request? A file taking
over a couple of minutes
would be bad.

SharePoint, File
Systems

Document retrieval times out

The connector gives a document
retrieval request 30 seconds to
start and 3 minutes to complete.
If you want to give your
repository more time you can
adjust

adaptor.docContentTimeoutSecs

and

adaptor.docHeaderTimeoutSecs

.

SharePoint, File
Systems

The Google Search Appliance
Index Diagnostics shows many
documents with a Crawl Status
of "Document not found (404)."

Files and folders that are marked
as hidden are not fed to the GSA.
However, they may be listed on
the Index> Diagnostics > Index
Diagnostics
page with a crawl
status of "Document not found
(404)."

SharePoint, File
Systems

SharePoint is returning 401
(unatuhorized)

Ensure that the full read
permissions are given on the
SharePoint Web Application
policy.

SharePoint

Renamed user names are not
reflected in ACLs.

Run User Profile Synchronization
job for incremental updates.

SharePoint