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Google Search Appliance Connectors Administration Guide User Manual

Page 35

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documents:The server sent HTTP
status code 503: Service
unavailable

reduce host load

Feeds are not coming through

Make sure GSA can accept
feeds from the connector
host machine.

Check connector logs for
errors, such as failure to
connect to look-up GSA,
or failure to communicate
with the repository.

SharePoint,
SharePoint User
Profiles, File
Systems, Active
Directory

Documents are not getting
indexed

Make sure GSA is set to
follow and crawl the
Connector's URLs by
checking the Content
Sources > Web Crawl >
Start and Block URLs

page in the Admin
Console.

Make sure GSA crawling is
not paused by using the
Content Sources >
Diagnostics > Crawl
Status
page.

Check for error messages
on the Index>
Diagnostics > Index
Diagnostics
page.

Take a look at connector's
log messages.

Check the Content
Sources > Diagnostics >
Real-time Diagnostics

page for the particular
URL that you expect to be
indexed.

SharePoint,
SharePoint User
Profiles, File
Systems