Apple IIe - Manual (Page 73)

Page 73 of 74 IIe
Printed: Tuesday, March 4, 2003 10:40:15 AM
computer, you can get questions answered. You'll enjoy the social and informational tone of
the meetings. If you choose to join the group, you may be asked for a small fee to cover
membership.
Is there really a way to get free software?
Well, nothing is ever free. But you can get very inexpensive public domain software when you
join an Apple user's group. The User's group may charge a small fee to cover their expenses,
or they may ask that you provide a blank, formatted disk so that you can copy public domain
software quickly.
Are parts for my Apple IIe computer easy to get?
Apple's service is oriented toward modular repair, rather than supplying parts to customers.
Apple computer modules are available to your dealer, please see him or her if you have a
question.
Why doesn't Apple offer a one year warranty for the Apple IIe computer?
Our 90-day warranty is the industry standard that covers faulty materials or workmanship.
Apple offers an inexpensive repair insurance called AppleCare.
Please ask your Apple
authorized dealer for details.
How do I clean my disk drive?
We don't recommend that you try to clean your drive. Floppy disk jackets lubricate the disks
as you use them. If you have problems with your disk drive, see your Apple dealer. He or she
can clean it or repair it for you.
I got my Apple IIe before I moved. Will dealers in my new neighborhood honor the warranty and
help me with questions?
Any Apple authorized dealer is happy to honor your warranty and is trained to answer questions
about Apple products.
Can I take my Apple IIe overseas as it is?
No. You need to buy a heavy-duty, step down transformer from your dealer so that your computer
system will handle European differences. Here's the formula for deciding which voltage
transformer you'll need. Look on the back of each piece of equipment in your computer system
and find the voltage requirement. Now add those numbers together. Then buy a transformer that
meets your total system requirements. A typical Apple IIe system requires a 100-watt
transformer. Also be sure to purchase a monitor for your computer in the United States,
because European monitors are different and may not work as well with your system as one you
buy state-side.
Again, consult your dealer about overseas requirements.
How did Apple get its name?
The name Apple Computer was chosen late one afternoon as Steve Jobs and Steve Wozniak, Apple's
founders, faced the deadline for filing a Fictitious Name Statement, part of the business
licensing procedures. After volleying names back and forth with Wozniak for hours, Jobs looked
at the apple he was eating and decided that, unless he or Woz arrived at something better by
five o'clock, they would call the company Apple. Five o'clock came and went; Apple was the new
company's name.
Is there such a thing as the Apple I?