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Apple Remote Desktop 2.2 User Manual

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Contents

Preface

5

About This Book

5

What Is Apple Remote Desktop?

5

Using This Guide

7

Where to Find More Information About Apple Remote Desktop

Chapter

1

9

Using Apple Remote Desktop

9

Administering Computers

18

Supporting Users

23

Finding More Information

Chapter

2

25

Setting Up

25

System Requirements for Apple Remote Desktop

26

Setting Up an Apple Remote Desktop Administrator Computer

28

Setting Up Client Computers With Mac OS X 10.2 Installed

32

Setting Up Client Computers With Mac OS X 10.3 Installed

36

Creating a Custom Client Installer

38

Understanding Access Types

44

Considerations for Managed Clients

44

Configuring the Administrator Software

48

Setting Up the Network

49

Getting the Best Performance

50

Maintaining Security

Chapter

3

53

Administering Computers

54

Finding and Adding Clients to ARD Computer Lists

57

Making and Managing Lists

58

Installing Software Using ARD

62

Upgrading Software

63

Copying Files

66

Creating Reports

77

Maintaining Systems

79

Managing Computers

84

Automating Functions