Apple ColorSync Display - Manual (Page 58)

A message appears, “This monitor is not supported by this version of the
Apple Displays software.”
m Make sure you have installed the Apple Displays software that came with
your monitor. See Chapter 2, “Installing and Using Apple Displays
Software,” for more information.
A message appears, “AppleVision failed to load,” followed by an error code.
m Make sure you’ve plugged the monitor connector and ADB connector on
the monitor cable into the correct ports. You may have plugged them into
the wrong ports by mistake. See “Connecting the Monitor Cable to a Mac
OS–Based Computer” in Chapter 1 for more information.
m Make sure your video card supports the ColorSync Display. See the manual
that came with your video card or computer.
m Some viruses can cause problems with the Apple Displays software. Make
sure you regularly scan your computer for viruses.
m If Apple Displays software is installed and you start up your computer
holding the Shift key down, the Display Enabler extension will not load
and the software will not run. Restart your computer without disabling
extensions to use the Apple Displays software.
m If none of the suggestions solves the problem, reinstall the Apple Displays
software.
The Monitors & Sound control panel opens, but does not include the Geometry or
Color button.
m Make sure the ADB connector on the monitor cable is plugged directly into
your computer’s ADB port.
m Reinstall the software that came with your monitor. See Chapter 2,
“Installing and Using Apple Displays Software,” for more information.
ColorSync Profile files are not updated when ColorSync software is installed.
m Out-of-date profiles in the ColorSync Profiles folder are not removed
automatically. If you want to remove a ColorSync profile, you must do so
manually. See Appendix A, “Using ColorSync Software,” for more
information about ColorSync software.
51 Tips and Troubleshooting