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Apple Mac OS 7.6 User Manual

Page 43

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Cause 2: There is a conflict between your network number and another
network number.

Solution 2: If your network number or node number has been set to “User
Defined,” turn off the User Defined setting in the AppleTalk control panel.
Then close and reopen the control panel.

For complete AppleTalk setup instructions, see Mac OS Guide, available in
the Guide menu when the Finder is active.

You can’t connect to devices outside your local network.

Cause: Your router address or subnet mask hasn’t been entered correctly.

Solution: Make sure your router address and subnet mask are entered
correctly in the TCP/IP control panel. Check with your network administrator
or Internet service provider for the correct values to enter.

For complete TCP/IP setup instructions, see Mac OS Guide, available in the
Guide menu when the Finder is active.

You can connect to remote computers by IP address, but not by name.

Cause 1: You haven’t entered a name server address, or an unreliable name
server is listed before a more reliable one.

Solution 1: Make sure you have entered at least one name server address in
the TCP/IP control panel and that the address is correct. If you have entered
more than one, make sure the most reliable ones are listed first.

Cause 2: The additional domain names entered in the TCP/IP control panel
are invalid.

Solution 2: Make sure you have entered valid domain names in the Additional
Search Domains box in the TCP/IP control panel. (The domain name area
only appears when the control panel is in Advanced mode.)

Cause 3: The domain names entered for an implicit search are incorrect.

Solution 3: If you have entered starting and ending domain names for an
implicit search, double-check the TCP/IP control panel to make sure they’re
correct. (The implicit search name area only appears when the control panel
is in Advanced mode.)

For complete TCP/IP setup instructions, see Mac OS Guide, available in the
Guide menu when the Finder is active. For help determining what values to
enter, contact your network administrator or Internet service provider.

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Troubleshooting