Apple Power Macintosh 8500/120 Series - Manual (Page 117)

AppleLink
Apple software updates are posted to the APPLE SW UPDATES board
located in the following path:
AppleLink Services (main window)
Software Sampler
Apple Software Updates
eWorld
Apple software updates are posted to the Apple Software Updates board
located in the following path:
Computer Center
Apple Customer Center
Apple Software Updates
Ask Apple Online Technical Support
You can also get your questions answered through “Ask Apple Online
Technical Support,” available through eWorld. You can expect a response to
your posted question the next business day after posting it.
To use Ask Apple Online Technical Support, log on to eWorld and go to the
Computer Center building in the Town Square. Use the following path:
Apple Customer Center (shortcut:APPLE)
Apple Technical Support (formerly Quick Answers shortcut SUPPORT)
How Do I Use This Area? or Ask Apple USA.
Inside “How Do I Use This Area,” you can choose among the following
folders to learn more about how to use Ask Apple Online Technical Support:
m What’s New in Tech Support
m How to Use Tech Support
m All About Apple Software Updates
m Ask Apple, USA FAQs
m Who Maintains What
m Support Professional Series
m If You Need to Call
105 Troubleshooting