Just a phone call away – Philips 180MT13P99 User Manual
Page 134
Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601
Your International Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you encounter
any difficulties while installing or using this product, please contact Philips directly to
benefit from your Philips F1rst Choice Warranty. This three-year service warranty
entitles you to a swap model on-site within 48 hours of your call being received
within the first year of purchase. If you have any problems with your monitor within
the second or third year of purchase, we will repair it after it has been sent to the
service provider at your expense and returned to you within five working days, free of
charge.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst
Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem quickly.
Philips type number
●
Philips serial number
●
Purchase date (copy of purchase may be required)
●
PC environment Processor:
●
286/386/486/Pentium Pro/Internal memory
❍
Operating system (Windows, DOS, OS/2, MAC)
❍
Fax/Modem/Internet program?
❍
Other cards installed
●
Having the following information available will also help speed up the process:
Your proof of purchase indicating: date of purchase, dealer name, model and
product serial number.
●
The full address to which the swap model should be delivered.
●
Just a phone call away
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by
using one of the toll-free numbers. Click here to access the
F1rst Choice Contact Information
. Or you can
reach us via:
Website:
United States Guarantee
file:///D|/TV/english/warranty/war_usa.htm (3 of 3) [4/2/2003 10:43:01 AM]