Brother DCP-385C - Manual (Page 76)

70
Error and Maintenance messages
B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error and maintenance messages are
shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message Cause Action
B&W Print Only One or more of the color ink
cartridges is empty.
While this message appears on
the LCD, each operation works in
the following way:
Printing
If you click Greyscale in the
Advanced tab of the printer
driver you can use the
machine as a monochrome
printer for approximately four
weeks depending on the
number of pages you print.
Copying
If the paper type is set to
Plain Paper
or
Inkjet Paper you can
make copies in monochrome.
If the paper type is set to
Other Glossy or Brother
BP71, the machine will stop
all print operations. If you
unplug the machine, or take
out the empty ink cartridge,
you cannot use the machine
until you change to a new ink
cartridge.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 75.)
Cannot Detect You installed a new ink cartridge
too quickly and the machine did
not detect it. Take out the new ink cartridge and
re-install it slowly.
If you are using non Brother
Original ink the machine may not
detect the ink cartridge. Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact your Brother dealer.
Cannot Print One or more of the ink cartridges
are empty. The machine will stop
all print operations. Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 75.)