Brother DCP-385C - Manual (Page 75)

Troubleshooting and Routine Maintenance
69
B
Network Difficulties
Difficulty Suggestions
Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Printing Reports on page 23) and check the
current Network settings printed in this list. Reconnect the LAN cable to the hub to
verify that the cabling and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable. If
the connections are good, the machine shows
LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide on the
CD-ROM for more information.)
The network scanning feature does
not work.
(For Windows
®
users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using personal Firewall software, see the User’s Guide for your
software or contact the software manufacturer.
For Windows
®
XP SP2 and Windows Vista
®
users, see Firewall settings in the
Software User’s Guide on the CD-ROM.
For Windows
®
XP SP1 user’s, please visit the Brother Solutions Center.
Your computer cannot find your
machine. ®
users>
Firewall settings on you PC may be rejecting the necessary network connection.
For details, see the instruction above.
®
users>
Re-select your machine in the Device Selector application located in Macintosh
HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in
ControlCenter2.