Philips SENSEO® Latte Select Kaffeepadmaschine User Manual

Page 26

troubleshooting

This chapter summarises the most common problems you could encounter

with the machine. If you cannot find the solution to your problem, you can

find more solutions at www.philips.com/support. If you still cannot solve

the problem, contact the Consumer Care Centre in your country (see

chapter ‘Guarantee and service).

Problem

Solution

The SENSEO

machine

does not produce good

or enough frothed milk.

1.The milk container unit may be dirty. Clean the milk container unit by

following the instructions in chapter ‘Cleaning the milk container unit’, section

‘Cleaning all parts after the last use of the day’. We advise you to clean the

milk container unit in the dishwasher.
2.You may have used milk that is not cold enough. If the milk temperature

is above the 8°C, the machine uses less milk. Make sure you use cold milk

straight from the refrigerator (5-8°C).
3. You have used another type of milk than cow’s milk (e.g. rice or soy milk.

These kinds of milk do not produce high-quality frothed milk. To get the best

frothed milk, we advise you to use semi-skimmed cow’s milk.

Steam escapes from

the SENSEO

machine

during the brewing or

cleaning cycle.

1. When you brew a coffee variety with milk, some steam may escape from

the machine. To ensure a perfect cup of coffee and to minimise steaming, fill

the milk container up to the required level for the coffee variety.

2. You may have forgotten to fill the milk container before brewing a coffee

variety with milk. Fill the milk container up to the required level for the coffee

variety.
3. Perhaps the milk tube is not connected to the milk container lid. Connect

the milk tube to the milk container lid. Make sure you push the milk tube far

enough onto the connector so that the holes in the connector are covered.
4. Perhaps the milk container unit is dirty. Clean the milk container

unit thoroughly as described in chapter ‘Cleaning the milk container unit’. We

advise you to clean the milk container unit in the dishwasher.
5. Perhaps you did not push the milk container far enough into the machine.

Make sure that the milk container is placed properly by pushing down the

milk container lever as far as possible (‘click’). This is necessary to ensure

proper frothing results.
6. You may have pressed the CLEAN/CALC CLEAN button to flush the milk

container unit without putting water in the milk container first. Make sure

you always fill the milk container with water for flushing. During the flushing

process, some steam always escapes from the machine for thorough cleaning

of the milk container unit.
7. You may have filled the milk container with warm water for flushing. Fill the

milk reservoir with cold water.

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