Brother HL-5470DWT - Manual (Page 155)

149
Troubleshooting
6
Network difficulties
Difficulties Suggestions
Cannot print over a wired
Network. If you are having Network problems uu Network User's Guide.
Make sure your machine is powered on and is on-line and in Ready mode. Print the
Network Configuration report to verify your Network settings are correct. You can
Print the Network Configuration report in the following menu selection:
Machine Info.
, Print NetSetting and then press Go.
Reconnect the LAN cable to the hub to verify that the cable and network connections
are good. If possible, try connecting the machine to a different port on your hub using
a different cable. You can check the current wired network status from the Network
control panel menu.
(See Network Menu uu page 86.)
The Brother software cannot
be installed.
(Windows ® )
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup program
or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless
network. Investigate the problem using the WLAN report. You can Print the WLAN report in
the following menu selection:
Machine Info.
, Print WLANReport and then press Go.
For more details uu Quick Setup Guide
For other problems concerning using your machine on a Network uu Network User's Guide