Brother – Brother MFC-790CW User Manual

Page 7

Brother

One-Year Limited Warranty and Replacement Service

(USA Only)

discretion. Brother reserves the right to supply

a refurbished or remanufactured replacement

Machine and/or accompanying Consumable

and Accessory Items and use refurbished

parts provided such replacement products

conform to the manufacturer’s specifications

for new product/parts. The repaired or

replacement Machine and/or accompanying

Consumable and Accessory Items will be

returned to you freight prepaid or made

available for you to pick up at a conveniently

located Authorized Service Center.
If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you

will be charged for shipping the Machine

and/or accompanying Consumable and

Accessory Items back to you and charged for

any service and/or replacement parts/products

at Brother’s then current published rates.
The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.
What happens when Brother elects to

replace your Machine:
When a replacement Machine is authorized by

Brother, and you have delivered the Machine

to an Authorized Service Center, the

Authorized Service Center will provide you with

a replacement Machine after receiving one

from Brother. If you are dealing directly with

Brother’s Express Exchange Service Brother

will send to you a replacement Machine

shipped for receipt within two business days,

with the understanding that you will, after

receipt of the replacement Machine, supply the

required proof of purchase information,

together with the Machine that Brother agreed

to replace. You are then expected to pack the

Machine that Brother agreed to replace in the

package from the replacement Machine and

return it to Brother using the pre-paid freight bill

supplied by Brother in accordance with the

instructions provided by Brother. Since you will

be in possession of two machines, Brother will

require that you provide a valid major credit

card number. Brother will issue a hold against

the credit card account number that you

provide until Brother receives your original

Product and determines that your original

Product is entitled to warranty coverage. Your

credit card will be charged up to the cost of a

new Product only if: (i) you do not return your

original Product to Brother within five (5)

business days; (ii) the problems with your

original Product are not covered by the limited

warranty; (iii) the proper packaging instructions

are not followed and has caused damage to

the product; or (iv) the warranty period on your

original Product has expired or has not been

sufficiently validated with a copy of the proof of

purchase (bill of sale). The replacement

Machine you receive (even if refurbished or

remanufactured) will be covered by the

balance of the limited warranty period

remaining on the original Product, plus an

additional thirty (30) days. You will keep the

replacement Machine that is sent to you and

your original Machine shall become the

property of Brother. Retain your original

Accessory Items and a copy of the return

freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product. Except

for the repair or replacement as described

above, Brother shall not be liable for any

direct, indirect, incidental or consequential

damages or specific relief. Because some

states do not allow the exclusion or limitation

of consequential or incidental damages, the

above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL

OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY AND

ALL WARRANTIES OTHER THAN THIS

ONE, WHETHER EXPRESS OR IMPLIED,

INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE HEREBY

DISCLAIMED.

This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and

only statement of Brother’s obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

This Limited Warranty (and Brother’s

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date, (2)

describe the change to this warranty and

(3) agree to make that change.

Important: We recommend that you keep all

original packing materials, in the event that

you ship this Product.