Neff U15E52N3GB - Manual (Page 28)

28
Faults and repairs
It is not always necessary to call the after-sales service.
Sometimes, you can find a remedy yourself. You will find some
tips for troubleshooting in the following table.
:
Risk of electric shock!
■
Work on the appliance electronics may only be performed by
a specialist.
■
Always disconnect the appliance from the power supply
when work is carried out on the electronics. Switch off the
circuit breaker or remove the fuse from your household fuse
box.
Problem Possible cause Remedial action
Electrical function is faulty (e.g. indicator
lamps do not light up)
Fuse defective Check fuses in the fuse box and replace if
necessary
Liquid or runny dough runs to one side Appliance not installed level Check the appliance installation (see
the Installation instructions)
Appliance no longer works, ‹ : ‹‹ flashes in
the clock display
There was a power cut Reset the time of day (see
section: Electronic clock)
‹ : ‹‹ flashes in the clock display,
“rrr” appears in the temperature display
The power supply was interrupted while
the appliance was in operation
Press the KJ clock function button.
Reset the time of day (see
section: Electronic clock)
“E011” appears in the temperature display Permanent assignment of a button Cancel the permanent assignment of the
button and press the KJ clock function
button
The temperature display shows, “EXXX”,
e.g. E300
Internal fault in the appliance electronics Press the KJ clock function button. If the
message does not go out, pull out the
mains plug and plug it back in again after
approx. 10 seconds
Appliance operation is not possible, D
and - † - appear in the temperature display
The appliance has been locked Deactivate the lock
(see section: Childproof lock)
Appliance operation is not possible, D
and - †˜ appear in the temperature display
The appliance controls were automati-
cally blocked
Deactivate the permanent lock (see
section: Childproof lock)
The appliance does not heat up, the two
dots flash in the clock display, and ‚‡‹©
appears in the temperature display, for
example
A button combination was actuated Switch off the appliance, press and hold
the ± info button for 3 seconds, then press
and hold the KJ clock function button for
4 seconds, then press and hold the ± info
button again for 3 seconds
Electronically controlled functions are mal-
functioning
Energy surges (e.g. lightning strike) Reset the function concerned
When an operating mode is switched
on, • or œ appears in the temperature
display
The appliance has not cooled down fully Wait until the appliance has cooled down,
then switch on the operating mode again
The appliance has switched off automati-
cally, ‹‹‹ flashes in the temperature dis-
play
The appliance has switched off to protect
itself from overheating
Turn the operating mode selector back to
the Û position
Smoke is generated during roasting or grill-
ing
Fat is burning on the grill element Continue grilling or roasting until the fat on
the grill element is burnt away
Wire rack or universal pan inserted incor-
rectly
Check the shelf levels (see section: Roast-
ing or grilling)
Higher levels of condensation are gener-
ated in the cooking compartment
Normal occurrence (e.g. when baking
cakes with very moist toppings or roasting
a large joint)
Open the appliance door briefly from time
to time during operation
Enamelled accessories have matt, light-
coloured marks
Normal occurrence caused by dripping
meat or fruit juices
Not possible
Door panels are misted up Normal occurrence caused by tempera-
ture differences
Heat the appliance up to 100 °C and then
switch off again after 5 minutes