Cleaning and care, Ceramic, Hob surround – Neff T13D83N2 User Manual
Page 34: Rectifying faults, E ceramic
34
Cleaning and care
The information in this section provides help on how best to
care for your hob.
Suitable maintenance and cleaning products can be purchased
from the after-sales service or in our e-Shop.
Ceramic
Clean the hob after each use. This will prevent spills from
burning onto the ceramic.
Only clean the hob when it has cooled down sufficiently.
Use only cleaning agents which are suitable for glass ceramic.
Follow the cleaning instructions on the packaging.
Never use:
■
Undiluted washing-up liquid
■
Detergent intended for dishwashers
■
Scouring agents
■
Harsh cleaning agents such as oven spray or stain remover
■
Abrasive sponges
■
High-pressure cleaners or steam jet cleaners
Ground-in dirt can be best removed with a glass scraper,
available from retailers. Please note the manufacturer's
instructions.
You can also obtain a suitable glass scraper from our after-
sales service or from the e-Shop.
Using special sponges to clean glass ceramic achieves great
cleaning results.
Hob surround
To prevent damage to the hob surround, observe the following
instructions:
■
Use only hot soapy water.
■
Wash new sponge cloths thoroughly before use.
■
Do not use any sharp or abrasive agents.
■
Do not use the glass scraper.
Rectifying faults
Faults often have simple explanations. Please read the notes in
the table before calling the aftersales service.
The electronics of your hob are underneath the control panel.
For various reasons, the temperature in this area may rise
sharply.
In order that the electronics do not overheat, the hotplates are
switched off as and when necessary. The
”ƒ
,
”…
, or
Ӡ
display appears alternately with the
•
or
œ
residual heat
indicator.
Display
Fault
Measure
Blank
There is no power supply.
Check the household fuse for the appliance. Check whether
there is a power cut by trying other electronic appliances.
All displays flash
The touch controls are wet or an object is
resting on them.
Dry the touch controls or remove the object.
”ƒ
Several hotplates have been used over a
prolonged period at high power settings.
To protect the electronics, the hotplate
has been switched off.
Wait a while. Touch any touch control. When
”ƒ
goes out, the
electronics have cooled down sufficiently. You can continue
cooking.
”…
Despite the switch-off by
”ƒ
, the elec-
tronics have become hot again. All hot-
plates have therefore been switched off.
Wait a while. Touch any touch control. When
”…
goes out, you
can continue cooking.
Ӡ
and the heat set-
ting flash alternately.
An audible signal
can be heard
Warning: There is a hot pan in the area of
the control panel. There is a risk that the
electronics will overheat.
Remove the pan. The fault display goes out shortly afterwards.
You can continue cooking.
Ӡ
and audible sig-
nal
There is a hot pan in the area of the con-
trol panel. To protect the electronics, the
hotplate has been switched off.
Remove the pan. Wait a while. Touch any touch control. When
Ӡ
goes out, you can continue cooking.
”‰
The hotplate was in operation for too long
and has switched itself off.
You can switch the hotplate back on again immediately.