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Cleaning and care, Ceramic, Hob surround – Neff T13D83N2 User Manual

Page 34: Rectifying faults, E ceramic

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34

Cleaning and care

The information in this section provides help on how best to

care for your hob.
Suitable maintenance and cleaning products can be purchased

from the after-sales service or in our e-Shop.

Ceramic

Clean the hob after each use. This will prevent spills from

burning onto the ceramic.
Only clean the hob when it has cooled down sufficiently.
Use only cleaning agents which are suitable for glass ceramic.

Follow the cleaning instructions on the packaging.
Never use:

Undiluted washing-up liquid

Detergent intended for dishwashers

Scouring agents

Harsh cleaning agents such as oven spray or stain remover

Abrasive sponges

High-pressure cleaners or steam jet cleaners

Ground-in dirt can be best removed with a glass scraper,

available from retailers. Please note the manufacturer's

instructions.
You can also obtain a suitable glass scraper from our after-

sales service or from the e-Shop.
Using special sponges to clean glass ceramic achieves great

cleaning results.

Hob surround

To prevent damage to the hob surround, observe the following

instructions:

Use only hot soapy water.

Wash new sponge cloths thoroughly before use.

Do not use any sharp or abrasive agents.

Do not use the glass scraper.

Rectifying faults

Faults often have simple explanations. Please read the notes in

the table before calling the after­sales service.
The electronics of your hob are underneath the control panel.

For various reasons, the temperature in this area may rise

sharply.

In order that the electronics do not overheat, the hotplates are

switched off as and when necessary. The

”ƒ

,

”…

, or

Ӡ

display appears alternately with the

or

œ

residual heat

indicator.

Display

Fault

Measure

Blank

There is no power supply.

Check the household fuse for the appliance. Check whether

there is a power cut by trying other electronic appliances.

All displays flash

The touch controls are wet or an object is

resting on them.

Dry the touch controls or remove the object.

”ƒ

Several hotplates have been used over a

prolonged period at high power settings.

To protect the electronics, the hotplate

has been switched off.

Wait a while. Touch any touch control. When

”ƒ

goes out, the

electronics have cooled down sufficiently. You can continue

cooking.

”…

Despite the switch-off by

”ƒ

, the elec-

tronics have become hot again. All hot-

plates have therefore been switched off.

Wait a while. Touch any touch control. When

”…

goes out, you

can continue cooking.

Ӡ

and the heat set-

ting flash alternately.

An audible signal

can be heard

Warning: There is a hot pan in the area of

the control panel. There is a risk that the

electronics will overheat.

Remove the pan. The fault display goes out shortly afterwards.

You can continue cooking.

Ӡ

and audible sig-

nal

There is a hot pan in the area of the con-

trol panel. To protect the electronics, the

hotplate has been switched off.

Remove the pan. Wait a while. Touch any touch control. When

Ӡ

goes out, you can continue cooking.

”‰

The hotplate was in operation for too long

and has switched itself off.

You can switch the hotplate back on again immediately.