Nokia 8600 Luna - Manual (Page 10)

N o k i a O n e - Y e a r L i m i t e d W a r r a n t y
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b) The Product has been damaged from external causes such as collision with
an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake
or damage from exposure to weather conditions, an Act of God, or battery
leakage, theft, blown fuse, or improper use of any electrical source, damage
caused by computer or internet viruses, bugs, worms, Trojan Horses,
cancelbots or damage caused by the connection to other products not
recommended for interconnection by Nokia.
c) Nokia was not advised in writing by the Consumer of the alleged defect or
malfunction of the Product within fourteen (14) days after the expiration of
the applicable limited warranty period.
d) The Product serial number plate or the enhancement data code has been
removed, defaced or altered.
e) The defect or damage was caused by the defective function of the cellular
system or by inadequate signal reception by the external antenna, or
viruses or other software problems introduced into the Product.
8. Nokia does not warrant uninterrupted or error-free operation of the Product.
If a problem develops during the limited warranty period, the Consumer shall
take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for repair or
replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles) or for other
good cause, the Consumer shall ship the Product prepaid and insured to Nokia.
See www.nokiausa.com/support for the address of the repair center
nearest you.
c) The Consumer shall include a return address, daytime phone number and/or
fax number, complete description of the problem, proof of purchase and
service agreement (if applicable). Expenses related to removing the Product
from an installation are not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not covered by
this limited warranty. The Consumer will be responsible for any expenses
related to reinstallation of the Product.
e) Nokia will repair the Product under the limited warranty within 30 days
after receipt of the Product. If Nokia cannot perform repairs covered under
this limited warranty within 30 days, or after a reasonable number of
attempts to repair the same defect, Nokia at its option, will provide a
replacement Product or refund the purchase price of the Product less a
reasonable amount for usage. In some states the Consumer may have the
right to a loaner if the repair of the Product takes more than ten (10) days.