Nokia E6-00 - Manual (Page 114)

Message indicator blinking
Q: Why is the message indicator blinking on the home screen?
A: The maximum number of messages are stored on your phone. Delete some
messages. The number of messages that can be stored on the SIM card is
considerably lower than the number that can be stored in the phone memory. You
can use Nokia Suite to save messages to a compatible computer.
A contact appears twice in the contacts list
Q: I have a contact twice in my contacts list. How can I remove the extra contact?
A: You can merge two contacts into one. Select Options > Merge 2 contacts , select
the contacts to merge, and select Merge .
Unreadable characters while browsing the web
Select >
Web .
If unreadable characters are displayed, select > > Page > Default encoding
and the correct encoding for the character set of the language.
Prepare your phone for recycling
If you buy a new phone, or otherwise want to dispose of your phone, Nokia
recommends that you recycle your phone. Beforehand, remove all personal
information and content from your phone.
Remove all content
1 Back up the content you want to keep to a compatible memory card or to a
compatible computer.
2 Close all active connections and calls.
3 Select >
Settings and Phone > Phone management > Factory settings >
Delete data and restore .
4 If prompted, enter the security code.
5 Your phone switches off and then on again. Check carefully that all your personal
content, such as contacts, pictures, music, videos, notes, messages, mail,
presentations, games and other installed applications have been removed.
Content and information stored on the memory card or SIM card is not removed.
Remember to remove your memory and SIM card from the phone.
114 Troubleshooting