Nokia Lumia 928 - Manual (Page 61)

Nokia Lumia 928: Safety and Warranty
60
Chapter 18
Help and support
When you want to learn more about how to use your product or you are
unsure how your phone should function, go to www.nokia.com/sup-
port .
If your phone isn’t responding, do the following:
• Make sure that the battery is charged and/or the charging cable is
plugged in.
• Press and hold the volume down key and power key at the same
time until the phone vibrates. The phone restarts.
• Update your phone software.
• Reset your phone. This restores the factory settings, and erases all
your personal content, including apps you’ve purchased and down-
loaded. On the start screen, swipe left, and tap Settings > about >
reset your phone.
If your issue remains unsolved, contact Nokia for repair options. Before
sending your phone for repair, always back up your data, as all personal
data in your phone may be deleted.
For additional product support information, see the Verizon Start Here
Guide included with your Nokia device.
The full list of Terms and Conditions and the user guide are available at
www.nokia.com/support.
Nokia Care
For questions regarding your plans, billing, or network issues, please
contact your operator. For questions regarding your product and war-
ranty information, please visit the support pages for your country at
www.nokia.com/support.
Nokia authorized repair centers
Find the answers to technical questions related to your phone, and the
nearest authorized repair center addresses at www.nokia.com/sup-
port.
Safety and Warranty
The Safety and Warranty section covers:
• Support
• Taking care of your device
• Digital Rights Management
• Batteries and chargers
• Additional safety information
• Certifi cation information
• FDA
messages
• Warranty information
• Privacy Policy
• Declaration of Conformity