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Troubleshooting – Nokia N70 User Manual

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Troubleshooting

107

Copyright © 2006 Nokia. All rights reserved.

in the contacts directory. To copy contacts from the SIM
card to

Contacts

, see ‘Copy contacts’, p. 31.

Camera

Q: Why do images look smudgy?

A: Ensure that the camera lens protection window is clean.

Calendar

Q: Why are the week numbers missing?

A: If you have changed the calendar settings so that the week

starts on a day other than Monday, the week numbers are
not shown.

Browser services

Q: What do I do if the following message is displayed:

No valid

access point defined. Define one in Web settings.

?

A: Insert the correct browser settings. Contact your service

provider for instructions.

Log

Q: Why does the log appear empty?

A: You may have activated a filter, and no communication

events fitting that filter have been logged. To see all events,
press ,

and

select

My own

>

Log

. Scroll to the

Log

tab,

and select

Options

>

Filter

>

All communication

.

Q: How do I delete my log information?

A: To clear the log, press

, and select

My own

>

Log

. Scroll

to the

Log

tab, and select

Options

>

Clear log

. To erase the

log contents, recent calls register, and message delivery

reports permanently, press

, and select

My own

>

Log

>

Options

>

Settings

>

Log duration

>

No log

.

PC connectivity

Q: Why do I have problems in connecting the device to my PC?

A: Make sure that Nokia PC Suite is installed and running on

your PC. See the User Guide for Nokia PC Suite on the
CD-ROM. If Nokia PC Suite is installed and running, you
can use Nokia Get connected wizard available in Nokia PC
Suite to connect to your PC. For further information on
how to use Nokia PC Suite, see the help function on Nokia
PC Suite or visit the support pages at www.nokia.com.

Access codes

Q: What is my password for the lock, PIN, or PUK codes?

A: The default lock code is 12345. If you forget or lose the

lock code, contact your dealer.
If you forget or lose a PIN or PUK code, or if you have not
received such a code, contact your network service
provider.
For information about passwords, contact your access
point provider, for example, a commercial Internet service
provider (ISP), service provider, or network operator.

Application not responding

Q: How do I close an application that is not responding?

A: Open the application switching window by pressing and

holding

. Then scroll to the application, and press

to

close the application.

R1112_en.book Page 107 Monday, February 13, 2006 4:20 PM