Toshiba Tecra A7 - Manual (Page 141)

User’s Manual 9-11
Troubleshooting
Diskette drive
For more information, refer to Chapter 4, Operating Basics .
Some CD/DVDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software
’ s needs.
Check the CD/DVD ’ s documentation.
Check the type of DVD/CD you are using.
The drive supports:
DVD-ROM:
DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROMXA
Mode 2 (Form1, Form2),
Enhanced CD (CD-EXTRA), CD-G
(Audio CD only)
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the Optical media
section in Chapter 2, The Grand Tour .
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
■ Use only media recommended by TOSHIBA.
■ Do not use the mouse or keyboard during
writing.
■ Use only the software supplied with the
computer for recording.
■ Do not run or start other software during
writing.
■ Do not jar the computer during writing.
■ Do not connect/disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Problem Procedure
Problem Procedure
Drive does nott operate There may be a faulty cable connection. Check
the connection to the computer and to the drive.