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Toshiba support, Toshiba support -17, Expresscard – Toshiba Qosmio X500 User Manual

Page 180: Tv tuner, Before you call, Where to write

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User’s Manual

9-17

Troubleshooting

ExpressCard

Refer also to Chapter 8,

Optional Devices

.

TV Tuner

TOSHIBA support

If you require any additional help using your computer or if you are having

problems operating the computer, you may need to contact TOSHIBA for

additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating

system. It is important to investigate other sources of assistance first.

Before contacting TOSHIBA, try the following:

Review troubleshooting sections in the documentation for software and

peripheral devices.

If a problem occurs when you are running software applications, consult

the software documentation for troubleshooting suggestions. Call the

software company’s technical support for assistance.

Consult the dealer you purchased your computer and/or software from.

They are your best sources for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware

related, write to TOSHIBA at the location listed in the enclosed warranty

booklet or visit

http://www.toshiba-europe.com

on the Internet.

Problem

Procedure

ExpressCard error

occurs

Reset the ExpressCard to make sure it is firmly

connected.
Make sure the connection between the external

device and the card is firm.
Check the card’s documentation.
If problems persist, contact your dealer.

Some models are equipped with a TV In port.

Problem

Procedure

Poor Reception

Adjust the TV tuner antenna.
If you are still unable to resolve the problem,

contact your reseller, dealer or service provider.

This manual is related to the following products: