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Recovery media creator hard disk drive – Toshiba Qosmio X500 User Manual

Page 171

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User’s Manual

9-8

Troubleshooting

Recovery Media Creator

Hard disk drive

Problem

Procedure

The Recovery Media

Creator can not be

launched because

there is no recovery

partition.

You will see this message if you have previously

chosen to remove the partition and are trying to

create "Recovery Media". When there is no

recovery partition, the Recovery Media Creator

cannot make Recovery Media. However, if you

have already created a "Recovery Media", you

can use it to restore the recovery partition.
Simply follow the instructions in "Restoring the

preinstall software from your creating Recovery

Media" section in this manual. You will be

directed to select "Restore Original Factory

Image" from the drop-down menu. If you have

not created "Recovery Media", please contact

your dealer.

Problem

Procedure

Computer does not

boot from hard disk

drive

There may be a problem with your operating

system files. Refer to your operating system

documentation.

Slow performance

Your files may be fragmented. Run disk

Defragmenter to check the condition of your files

and disk. Refer to your operating system

documentation or online help for information on

running disk Defragmenter.
As a last resort, reformat the hard disk. Then,

reload the operating system and other files.
If problems persist, contact your dealer.

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