beautypg.com

Power – Toshiba Qosmio X500 User Manual

Page 167

background image

User’s Manual

9-4

Troubleshooting

Power

When the computer is not plugged into an AC outlet, the battery pack is the

primary power source. However, your computer has a number of other

power resources, including an intelligent power supply and a Real Time

Clock battery. These resources are interrelated and any one could affect

apparent power problems. This section provides checklists for AC power

and the battery. If you cannot resolve a problem after following them, the

cause could lie with another power resource. In such a case, contact your

dealer.

Overheating power down

If the computer's internal temperature becomes too high, the computer will

automatically enter Hibernation Mode or Sleep Mode and shut down. If the

computer has reached room temperature and still does not start, or if it

starts but shuts down quickly, contact your dealer.

AC power

If you have trouble turning on the computer with the AC adaptor connected,

check the Battery indicator. Refer to Chapter 6,

Power and Power-Up

Modes

for more information.

Battery

If you suspect a problem with the battery, check the Battery indicator. For

information on indicator and battery operation, refer to Chapter 6,

Power

and Power-Up Modes

.

Problem

Procedure

AC adaptor doesn’t

power the computer

Check the connections. Make sure the cord is

firmly connected to the computer and a power

outlet.
Check the condition of the cord and terminals. If

the cord is frayed or damaged, replace it. If the

terminals are soiled, wipe them with cotton or a

clean cloth.
If the AC adaptor still does not power the

computer, contact your dealer.

Problem

Procedure

Battery doesn't power

the computer

The battery may be discharged. Connect the AC

adaptor to charge the battery.

This manual is related to the following products: